Book an Appointment
To book an appointment, get a menu or get a quote please call or SMS/WhatsApp us on:
+254712 033 849 | +254 723 234 922
If you are in an accommodation facility which uses our services we recommend you booking through their desk for ease of coordination.
P.S: Appointments are only confirmed when we receive proof of payment of the non-refundable 30% deposit.
Contact Details
+254 723 234 922
+254 712 033 849
Naivasha, Kenya
Opening Hours
Monday – Friday
09:00 – 20:00
Saturday
09:00 – 20:00
Sunday
11:00 – 18:00
Here Are Frequently Asked Questions (FAQs)
To book an appointment, or request a menu, you may call or SMS/WhatsApp us on 0723234922 or 0739 885 949. Alternatively, you can fill in the form available on this website or send an email to spa@creativeessebtialspa.com.
Yes, our spa is located along Mbaria Kaniu Road, inside the Friends House, 1st Floor Room No. B37. We also do mobile visits to homes, hotels, guest houses, offices, and events such as birthdays, bridal events, etc.
Sure, you may pay for your treatment via Mpesa or Electronic Fund Transfer from your banking site online. We also accept cash and card payments on request.
Payments must be made immediately after your treatment. Group bookings will be quoted for prior, and you will have to pay a 50% deposit before the appointment is confirmed.
You don’t have to worry about a thing! We’ll arrive with a foldable bed, clean towels, essential oils, and anything else we may need. However, we will require space for setup as well as access to water and electricity if need be.
Note that we may bring these items: Electric blanket and water bottles
Before we begin, we’ll consult with you to find out about your medical history, ailments, physical disabilities, and medications. We will then adapt our treatments to suit your specific needs.
Please be completely honest and upfront so that we don’t do anything that unknowingly puts your health and well-being at risk.
We use all-natural products that won’t harm your skin. Our creams are fragrance- and preservative-free.
Yes, we arrive with music downloaded and ready to play from our computer/tablet. However, you may choose to play your own music through your own stereo system.
Our playlist comprises of soothing tracks, including instrumental music, nature sounds, and healing solfeggio frequencies. You may choose to play anything else you prefer, like audiobooks and TED talks, or other music that helps you relax and re-energize.
Bookings canceled within less than 24 hours of the appointment will be subject to a cancellation fee. This amount will be communicated on a per-case basis. To avoid paying a cancellation fee, please notify us at least 24 hours in advance.
Honestly, we get this question a lot and the simple answer is “NO”. Our full-body massage does not include the breasts, bum, genitals, and groin areas.
We have a team of four therapists on standby. Please note that we need a 24-hour notice should you wish to book two or more therapists on a mobile visit basis.
For individual clients, setup takes 10-15 minutes. For setup at events, we need at least 45 minutes.
No, all our therapists are trained professionals who can do the treatments offered at the same level of competency. Appointments will be booked with the therapist(s) available.
Yes, we sell vouchers that are valid for 12 months from the date of purchase.
Please note that vouchers bought and ought to be redeemed for mobile visits, transport charges will apply during redemption.
No, you need to choose what treatments you want to book for when you confirm the appointment. This will help us to know how much time to allocate, and what equipment and product(s) to pack for your appointment.
